| 000 | 00905nam a2200277 4500 | ||
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| 001 | 0000038621 | ||
| 005 | 20230808173010.0 | ||
| 008 | 230808b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9766105669 | ||
| 040 |
_cPCC _erda |
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| 100 | _aHenry, Ben. | ||
| 245 |
_aQuality Customer Care for the Caribbean / _cBen Henry. |
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| 250 | _aFirst edition. | ||
| 264 |
_aKingston, Jamaica : _bCustomer Services Academy of Jamaica Limited, _cc2003. |
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| 300 |
_aiv-xi, 193 pages : _billustrations ; _c28 cm. |
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| 336 |
_2rdacontent _atext |
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| 337 |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 500 | _aIncludes index. | ||
| 650 |
_aCustomer Service _xCaribbean Area. _2Sears List of Subject Headings |
||
| 650 |
_aPublic Relations. _2Sears List of Subject Headings |
||
| 908 | _a20160531114601.0 | ||
| 908 | _a160531 | ||
| 942 |
_cBK _2ddc |
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| 999 |
_c651 _d651 |
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