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040			_aDLC _cDLC _dDLC
042			_apcc
050			_aHF5415.5 _b.T513 2001
082			_a658.8/12 _221
100			_aTimm, Paul R.
245			_aCustomer service : _bcareer success through customer satisfaction / _cPaul R. Timm.
250			_aSecond edition.
264			_aUpper Saddle River, New Jersey : _bPrentice Hall, _cc 2001.
300			_aviii, 223 pages : _billustrations ; _c23 cm.
490			_aPrentice Hall neteffect series. _aJob skills
500			_aIncludes index.
650			_aCustomer services.
650			_aConsumer satisfaction.
650			_aCustomer relations.
650			_aSuccess in business.
830		0	_aNeteffect series. _pJob skills.
908			_a161101 _z20161101200903.0
942			_cBK
989			_a20211014123014.0
999			_c6036 _d6036