| 000 | 00798cam a2200265 4500 | ||
|---|---|---|---|
| 001 | 0000040083 | ||
| 005 | 20230808172622.0 | ||
| 008 | 230307b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780135064337 | ||
| 020 | _a0135064333 | ||
| 040 |
_cPCC _erda |
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| 100 | _aHarris, Elaine K. | ||
| 245 |
_aCustomer Service : _bA Practical Approach / _cElaine K. Harris. |
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| 250 | _aFifth edition. | ||
| 264 |
_aBoston : _bPrentice Hall, _cc2010. |
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| 300 |
_aiii-xiv, 177 pages : _billustrations ; _c25 cm. |
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| 336 |
_2rdacontent _atext |
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| 337 |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 650 |
_aCustomer service. _2Sears List of Subject Headings. |
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| 908 | _a20161012174507.0 | ||
| 908 | _a161012 | ||
| 942 |
_cBK _2ddc |
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| 999 |
_c1370 _d1370 |
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