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	1.	The organisation in its environment : volume 2 / F. Livesey, G. K. Pople and P. J. Davies. by Livesey, F Davies, P. J London : Longman, 1981 Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf Reference R 338.7 LIV. Place hold Add to cart (remove)
	2.	Principles of Service Marketing and Management / Christopher Lovelock and Lauren Wright. by Lovelock, Christopher H Wright, Lauren Edition: Second edition. Upper Saddle River, New Jersey : Prentice Hall, c2002 Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.8 LOV. Place hold Add to cart (remove)
	3.	Services Marketing : People, Technology, Strategy / Christopher Lovelock and Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: Seventh edition. Boston : Prentice Hall, c2011 Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.8 LOV. Old Harbour Campus (1)Location, call number: Reserve Book Collection RBC 658.8 LOV. Place hold Add to cart (remove)
	4.	Services Marketing : People, Technology, Strategy / Christopher Lovelock and Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: Sixth edition. Upper Saddle River, New Jersey : Pearson/Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Main Campus (4)Location, call number: Reserve Book Collection RBC 658.8 LOV, ... Place hold Add to cart (remove)
	5.	Empowering Service Excellence : Beyond the Quick Fix / Conrad Lashley. by Lashley, Conrad Series: Cassell services managementLondon Herndon, VA : Cassell, c1997 Online resources: Table of contents Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658 LAS. Place hold Add to cart (remove)
	6.	Services Marketing / John E. G. Bateson and K. Douglas Hoffman. by Bateson, John E. G Hoffman, K. Douglas Edition: Fourth edition (International edition). Mason: Ohio : South-Western; Andover: Cengage Learning, c2011 Availability: Items available for loan: Main Campus (5)Location, call number: Reserve Book Collection RBC 658.8 BAT, ... Old Harbour Campus (3)Location, call number: Reserve Book Collection RBC 658.8 BAT, ... Place hold Add to cart (remove)
	7.	Service craft : counter service workbook / Nigel, Hemmington ; Roy Hayter. by Hemmington, Nigel London : Macmillan, 1988 Availability: Items available for loan: Old Harbour Campus (1)Location, call number: Open Shelf Reference R 647 HEM. Place hold Add to cart (remove)
	8.	Capitalism & slavery / Eric Williams ; with a new introduction by Colin A. Palmer. by Williams, Eric Eustace, 1911-1981 Chapel Hill University of North Carolina Press c1994 Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 338.0941 WIL. Place hold Add to cart (remove)
	9.	Law, business, and society / [Tony McAdams, with James Freeman and Laura B. Pincus]. by McAdams, Tony Freeman, James, 1950- Hartman, Laura Pincus Series: Irwin/McGraw-Hill legal studies in business series Edition: 5th ed. Chicago Irwin/McGraw-Hill c1998 Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf Reference R 346.73'065 MCA. Place hold Add to cart (remove)
	10.	Industrial organisation : competition, growth, and structural change / by Kenneth D. George and Caroline Joll. by George, Kenneth Desmond Joll, Caroline Series: Studies in economics ; 5 \| Studies in economics (London, England) ; 5. Edition: 3rd ed. London Allen & Unwin 1981 Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf Reference R 338.70941 GEO. Old Harbour Campus (1)Location, call number: Open Shelf General NF 338.70941. Place hold Add to cart (remove)
	11.	Service Management : Operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Fitzsimmons, James A. Service management for competitive advantage Edition: Second edition. Publisher: Boston : McGraw Hill/ Irwin, c1998 Availability: Items available for loan: Main Campus (2)Location, call number: Open Shelf Reference R 658 FIT, ... Place hold Add to cart (remove)
	12.	Making business location decisions / Roger W. Schmenner. by Schmenner, Roger W, 1947- Publisher: Englewood Cliffs, New Jersey : Prentice Hall, c1982 Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf Reference R 658.21 SCH. Place hold Add to cart (remove)
	13.	Manufacturing, planning and control systems / Thomas E. Vollmann, William L. Berry, D. Clay Whybark. by Vollmann, Thomas E Berry, William L Whybark, D. Clay Edition: fourth edition. Publication details: Boston, Massachusetts : Irwin/ McGraw-Hill, c1997 Online resources: Contributor biographical information Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf General NF 658.5 VOL. Old Harbour Campus (1)Location, call number: Open Shelf General NF 658.5 VOL. Place hold Add to cart (remove)
	14.	Jamaica's energy : old prospects, new resources / Raymond M. Wright. by Wright, Raymond M, 1940- Publication details: Kingston, Jamaica : Petroleum Corporation of Jamaica, c1996 Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 333.79'097292 WRI. Old Harbour Campus (1)Location, call number: Reserve Book Collection RBC 333.79097292 WRI. Place hold Add to cart (remove)
	15.	Law, business, and society / Tony McAdams ; [with contributing authors] Nancy Neslund, Kristofer Neslund. by McAdams, Tony Neslund, Nancy Neslund, Kristofer Edition: 7th ed. Publisher: Boston McGraw-Hill/Irwin c2004 Online resources: Publisher description Table of contents Availability: Items available for loan: Main Campus (3)Location, call number: Reserve Book Collection RBC 346.73'065 , ... Old Harbour Campus (3)Location, call number: Reserve Book Collection RBC 346.73065 MCA, ... Place hold Add to cart (remove)
	16.	Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver. by Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael Edition: Fourth edition. Harlow, England : Pearson Education Limited, c2012 Availability: Items available for loan: Old Harbour Campus (2)Location, call number: Reserve Book Collection RBC 658 JOH , ... Place hold Add to cart (remove)
	17.	Cross-cultural behaviour in tourism : concepts and analysis / Yvette Reisinger and Lindsay W. Turner. by Reisinger, Yvette Turner, Lindsay W Edition: Second edition. Oxford : Butterworth Heinemann, c2003 Online resources: Book Availability: Items available for loan: Old Harbour Campus (2)Location, call number: Reserve Book Collection RBC 338.4791 REI, ... Place hold Add to cart (remove)

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