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	1.	Customer Relationship Management : Integrating marketing strategy and information Technology / William G. Zikmund, Raymond McLeod, Jr. and Faye W. Gilbert. by Zikmund, William G McLeod, Raymond, Jr Gilbert, Faye W Hoboken, New Jersey : John Wiley & Sons, c2003 Online resources: Publisher description Table of contents Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.812 ZIK. Old Harbour Campus (1)Location, call number: Reserve Book Collection RBC 658.812 ZIK. Place hold Add to cart (remove)
	2.	Power up your Profits : 31 days to better selling / Troy Waugh. by Waugh, Troy Edition: Second edition. Hoboken, New Jersey : John Wiley & Sons, c2005 Other title: Power up your profits : thirty-one days to better selling Online resources: Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.85 WAU. Place hold Add to cart (remove)
	3.	Customer service : career success through customer satisfaction / Paul R. Timm. by Timm, Paul R Series: Prentice Hall neteffect series. Job skills \| Neteffect series. Job skills. Edition: Second edition. Upper Saddle River, New Jersey : Prentice Hall, c 2001 Availability: Items available for loan: Old Harbour Campus (4)Location, call number: Reserve Book Collection RBC 658.812 TIM, ... Place hold Add to cart (remove)

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