Portmore Community College
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1.
Quality Management : Creating and Sustaining Organizational Effectiveness / Donna C.S. Summers. by Upper Saddle River, New Jersey : Pearson Prentice Hall, c2005
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.4013 SUM.

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2.
Operations management : multimedia version / Roberta S. Russell and Bernard W. Taylor III. by
Edition: Third edition.
Upper Saddle River, New Jersey : Prentice Hall, c 2000
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.5 RUS .

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3.
Empowering Service Excellence : Beyond the Quick Fix / Conrad Lashley. by Series: Cassell services managementLondon Herndon, VA : Cassell, c1997
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Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658 LAS.

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Email: library@pcc.edu.jm (Main Library) OR ohlibrary@pcc.edu.jm (Old Harbour Library)

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