The customer comes second : put your people first and watch 'em kick butt / Hal F. Rosenbluth and Diane McFerrin Peters.
New York HarperBusiness, c2002Description: xvii, 284 pages ; 24 cmContent type:- text
- unmediated
- volume
- 0060526564
- 338.4/791 21
- G154 .R67 2002
Item type | Current library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
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Main Campus | Open Shelf Reference | Open Shelf Reference | R 338.4791 ROS (Browse shelf(Opens below)) | Available | 076724 | ||
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Old Harbour Campus | Open Shelf Reference | Open Shelf Reference | R 338.4791 ROS (Browse shelf(Opens below)) | Available | 076723 |
Includes bibliographical references (p. 267) and index.
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