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Quality Customer Care for the Caribbean / Ben Henry. by
Edition: First edition. Kingston, Jamaica : Customer Services Academy of Jamaica Limited, c2003
Availability: Items available for loan: Main Campus (3)Location, call number: Reserve Book Collection RBC 658.812 HEN, ... Old Harbour Campus (2)Location, call number: Reserve Book Collection RBC 658.812 HEN, ... Not available: Old Harbour Campus: Checked out (1).
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Customer Service : A Practical Approach / Elaine K. Harris. by
Edition: Fifth edition. Boston : Prentice Hall, c2010
Availability: Items available for loan: Main Campus (2)Location, call number: Reserve Book Collection RBC 658.812 HAR, ... Old Harbour Campus (4)Location, call number: Reserve Book Collection RBC 658.812 HAR, ... Not available: Old Harbour Campus: Checked out (1).
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