Portmore Community College
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1.
Consumer Behavior : Building Marketing Strategy / Del I. Hawkins, Roger J. Best, Kenneth A. Coney. by Series: McGraw-Hill/Irwin series in marketing
Edition: Eighth edition.
Boston : McGraw-Hill Irwin, c2001
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.83420973 HAW. Old Harbour Campus (3)Location, call number: Reserve Book Collection RBC 658.8'342'0973 HAW, ...

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2.
AMA Handbook for Customer Satisfaction : Research, Planning and Implementation / Alan Dutka. by Chicago : NTC Business Books, c1993
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.812 DUT.

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3.
Consumer Behavior / Leon G. Schiffman and Leslie Lazar Kanuk. by
Edition: Ninth edition.
Upper Saddle River, New Jersey : Pearson Prentice Hall, c2007
Availability: Items available for loan: Main Campus (2)Location, call number: Reserve Book Collection RBC 658.8342 SCH, ...

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4.
Consumer Behavior : Buying, Having, and Being / Michael R. Solomon. by
Edition: Ninth edition.
Upper Saddle River, New Jersey : Pearson/Prentice Hall, c2011
Availability: Items available for loan: Main Campus (3)Location, call number: Reserve Book Collection RBC 658.8342 SOL, ... Old Harbour Campus (2)Location, call number: Reserve Book Collection RBC 658.8342 SOL, ...

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5.
Consumer Behavior and Marketing Strategy : J. Paul Peter and Jerry C. Olson. by Series: McGraw-Hill/Irwin series in marketing
Edition: Sixth edition.
Boston : McGraw-Hill, c2002
Online resources:
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.8342 PET.

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6.
Consumer Behavior and Marketing Strategy : J. Paul Peter and Jerry C. Olson. by Series: McGraw-Hill/Irwin series in marketing
Edition: Seventh edition.
New York : McGraw-Hill, c2005
Online resources:
Availability: Items available for loan: Main Campus (1)Location, call number: Reserve Book Collection RBC 658.8342 PET.

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7.
Consumer Behavior / Leon G. Schiffman and Leslie Lazar Kanuk. by
Edition: Fifth edition.
Englewood Cliffs, New Jersey : Prentice Hall, c1994
Availability: Items available for loan: Main Campus (3)Location, call number: Reserve Book Collection RBC 658.8342 SCH, ...

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8.
Your Guide to the Jamaican Consumer Price Index / Stennett, Robert. by Series: Pamphlet series ; Number 2Publisher: Kingston, Jamaica : Bank of Jamaica, c2000
Availability: Items available for loan: Main Campus (5)Location, call number: West Indies Collection PAM/WIC 338.528097292 STE, ...

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9.
Consumer Law / by Malcolm Leder and Peter Shears. by Series: (The M&E Handbook series)
Edition: 3rd edition.
London : Pitman Publishing, c1991
Availability: Items available for loan: Main Campus (1)Location, call number: Open Shelf Reference R 344.10371 LED.

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10.
Customer service : career success through customer satisfaction / Paul R. Timm. by Series: Prentice Hall neteffect series. Job skills | Neteffect series. Job skills.
Edition: Second edition.
Upper Saddle River, New Jersey : Prentice Hall, c 2001
Availability: Items available for loan: Old Harbour Campus (4)Location, call number: Reserve Book Collection RBC 658.812 TIM, ...

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Email: library@pcc.edu.jm (Main Library) OR ohlibrary@pcc.edu.jm (Old Harbour Library)

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