TY  - BOOK
AU  - Henry, Ben.
TI  - Quality Customer Care for the Caribbean
SN  - 9766105669
PY  - 2003///
CY  - Kingston, Jamaica
PB  - Customer Services Academy of Jamaica Limited
KW  - Customer Service
KW  - Caribbean Area
KW  - Sears List of Subject Headings
KW  - Public Relations
N1  - Includes index
ER  -