TY  - BOOK
AU  - Hybels, Saundra.
AU  - Weaver, Richard L.
TI  - Communicating effectively
SN  - 0070167710
PY  - 1998///
CY  - Boston, Massachusetts
PB  - McGraw Hill 
KW  - Oral communication
KW  - Sears List of Subject Headins
N1  - Includes bibliography and index
ER  -