Hybels, Saundra. <br/><br/>
Communicating effectively / 
Saundra Hybels, Richard L. Weaver. 
 - fifth edition. 
 - xxv, 550 pages ;  24 cm. 
<br/><br/>Includes bibliography and index. 
<br/><br/><label>ISBN: </label>0070167710 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.