TY - BOOK AU - Kasavana, Michael L. AU - Brooks, Richard M. TI - Managing front office operations SN - 9780866123860 PY - 2009/// CY - Lansing, Michigan PB - American Hotel & Lodging Educational Institute KW - Hotels and motels KW - Management KW - Sears List of Subject Headings KW - Hospitality Industry KW - Hospitality industry ER -