Kasavana, Michael L,  1947-. <br/><br/>
Managing front office operations / 
Michael L. Kasavana, Richard M. Brooks. 
 - 6th ed. 
 - Lansing, Mich :  Educational Institute, American Hotel & Lodging Association,  c2001. 
 - xvi, 601 p :  ill ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0866122257 
<br/><br/><label>LCCN: </label>2003269865 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotels and motels--Management
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / K385 2001 
<br/><br/><label>Dewey Class. No.: </label>647.94/068