TY - BOOK AU - Corvette, Barbara A. Budjac. TI - Conflict Management: A Practical Guide to developing negotiation strategies SN - 0131193236 AV - HD42 .C678 2006 U1 - 658.4/053 22 PY - 2007/// CY - Upper Saddle River, New Jersey PB - Pearson Prentice Hall KW - Conflict management KW - Sears List of Subject Headings KW - Negotiation in business KW - Strategic planning N1 - Includes bibliographical references (pages 293-302) and index; Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation UR - http://www.loc.gov/catdir/toc/ecip0518/2005025179.html ER -