Corvette, Barbara A. Budjac.

Conflict Management : A Practical Guide to developing negotiation strategies / Barbara A. Budjac Corvette. - xxiii, 306 pages : illustrations ; 24 cm.

Includes bibliographical references (pages 293-302) and index.

Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation.

0131193236

2005025179


Conflict management.
Negotiation in business.
Strategic planning.

HD42 / .C678 2006

658.4/053