TY - BOOK AU - Kappa, Margaret M. AU - Nitschke, Aleta. AU - Schappert, Patricia B. TI - Managing Housekeeping Operations SN - 9780866122528 PY - 2008/// CY - Lansing, Michigan PB - American Hotel & Lodging Educational Institute KW - Hotel housekeeping KW - management KW - Sears List of Subject Headings N1 - Includes index ER -