TY - BOOK AU - Katz, William A, TI - Introduction to reference work SN - 0070342776 (v. 1 : acid-free paper) AV - Z711 .K32 1997 U1 - 025.52 20 PY - 1997/// CY - New York PB - McGraw-Hill KW - Reference services KW - Libraries KW - Sears List of Subject Headings KW - Reference books KW - Bibliography N1 - Includes bibliographical references and index; v. 1. Basic information sources -- v. 2. Reference services and reference processes ER -