Services marketing : people, technology, strategy / Christopher Lovelock and Jochen Wirtz.

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Essex, England : Pearson Education, c 2011Edition: Seventh editionDescription: 648 pages ; 28 cmISBN:

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Date due	Barcode
Reading Room Books and Pamphlets	Old Harbour Campus	Reserve Book Collection	Reserve Book Collection	RBC 658.8 LOV (Browse shelf(Opens below))	Available		080996
Overnight Books and Pamphlets	Old Harbour Campus	Reserve Book Collection	Reserve Book Collection	RBC 658.8 LOV (Browse shelf(Opens below))	Available		080995

Includes index.

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