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Customer Craft : Keeping the customers satisfied.

By:

Apps, Roy

London : Macmillan, 1989Edition: 2nd edDescription: 82 p : Mastercraft ; 29 cmISBN:

0333463420

Subject(s):

Customer Service

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Date due	Barcode
Reference Books	Old Harbour Campus	Open Shelf Reference	Open Shelf Reference	R 651 APP (Browse shelf(Opens below))	Available		072797

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1 Consumer Behavior :
by Hawkins, Del I.
2 The effective executive :
by Drucker, Peter F.
3 Human Resource Management :
by Noe, Raymond A.
4 Human Resource Management :
by Bernardin, H. John.
5 Human Resource Management :
by Noe, Raymond A.
6 Strategic Management :
by Hill, Charles W. L.
7 How They Achieved :
by Watson, Lucinda,
8 Cities in crisis :
by Tretten, Rudie W.
9 Employee Benefits :
by Martocchio, Joseph J.
10 Strategic Management :
by Pitts, Robert A.
11 The Workplace :
by Pace, Joe.
12 Business Policy :
by Bower, Joseph L.
13 Strategic Management :
by Hill, Charles W. L.
14 Finance & Business Law /
15 The exceptional student in the regular classroom /
by Gearheart, Bill R
16 Entrepreneurship /
by Lambing, Peggy A.
17 Innovation and Entrepreneurship :
by Drucker, Peter Ferdinand.
18 Community-based corrections /
by McCarthy, Belinda Rodgers.
19 Business Communication Today /
by Bov�ee, Courtland L.
20 Business Communication Today /
by Bov�ee, Courtland L.

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