Quality Customer Care for the Caribbean / (Record no. 651)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00905nam a2200277 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000038621 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230808173010.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230808b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9766105669 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | PCC |
| Description conventions | rda |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Henry, Ben. |
| 245 ## - TITLE STATEMENT | |
| Title | Quality Customer Care for the Caribbean / |
| Statement of responsibility, etc. | Ben Henry. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | First edition. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Kingston, Jamaica : |
| Name of producer, publisher, distributor, manufacturer | Customer Services Academy of Jamaica Limited, |
| Date of production, publication, distribution, manufacture, or copyright notice | c2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | iv-xi, 193 pages : |
| Other physical details | illustrations ; |
| Dimensions | 28 cm. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Service |
| General subdivision | Caribbean Area. |
| Source of heading or term | Sears List of Subject Headings |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public Relations. |
| Source of heading or term | Sears List of Subject Headings |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 20160531114601.0 |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 160531 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| ITEMSTATUS | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note | Total Checkouts | Total Renewals | Date last checked out | Checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Reserve Book Collection | Main Campus | Main Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 074016 | 02/01/2022 | 02/01/2022 | Reading Room Books and Pamphlets | |||||||||
| Dewey Decimal Classification | Reserve Book Collection | Main Campus | Main Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 074015 | 02/01/2022 | 02/01/2022 | Non-Fiction Books | On Loan | ||||||||
| Dewey Decimal Classification | Reserve Book Collection | Main Campus | Main Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 077610 | 02/01/2022 | 02/01/2022 | Overnight Books and Pamphlets | |||||||||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 074013 | 03/12/2025 | 02/01/2022 | Reading Room Books and Pamphlets | 2 | 1 | 03/12/2025 | ||||||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 077463 | 02/04/2025 | 02/01/2022 | Overnight Books and Pamphlets | 4 | 02/04/2025 | |||||||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 HEN | 074012 | 01/09/2025 | 02/01/2022 | Overnight Books and Pamphlets | 3 | 01/09/2025 | 06/25/2023 |