Customer service : (Record no. 6036)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01055cam a22003374a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000040204 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220201125155.0 |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 00022498 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0130859591 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .T513 2001 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8/12 |
| Edition number | 21 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Timm, Paul R. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service : |
| Remainder of title | career success through customer satisfaction / |
| Statement of responsibility, etc. | Paul R. Timm. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Second edition. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Upper Saddle River, New Jersey : |
| Name of producer, publisher, distributor, manufacturer | Prentice Hall, |
| Date of production, publication, distribution, manufacture, or copyright notice | c 2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 223 pages : |
| Other physical details | illustrations ; |
| Dimensions | 23 cm. |
| 490 ## - SERIES STATEMENT | |
| Series statement | Prentice Hall neteffect series. |
| -- | Job skills |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Success in business. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Neteffect series. |
| Name of part/section of a work | Job skills. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 000207s2001\\\\njua\\\\\\\\\\001\0\eng |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 161101 |
| -- | 20161101200903.0 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| 989 ## - | |
| -- | 20211014123014.0 |
| Item Status | Lost status | Source of classification or shelving scheme | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | 2 | RBC 658.812 TIM | 073901 | 03/17/2025 | 03/17/2025 | 02/01/2022 | Overnight Books and Pamphlets | |||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 TIM | 073898 | 02/01/2022 | 02/01/2022 | Overnight Books and Pamphlets | |||||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 TIM | 082652 | 02/01/2022 | 02/01/2022 | Overnight Books and Pamphlets | |||||
| Dewey Decimal Classification | Reserve Book Collection | Old Harbour Campus | Old Harbour Campus | Reserve Book Collection | 02/01/2022 | RBC 658.812 TIM | 073899 | 02/01/2022 | 02/01/2022 | Reading Room Books and Pamphlets |