Customer service :
Timm, Paul R.
Customer service : career success through customer satisfaction / Paul R. Timm. - Second edition. - viii, 223 pages : illustrations ; 23 cm. - Prentice Hall neteffect series. Job skills . - Neteffect series. Job skills. .
Includes index.
0130859591
00022498
Customer services.
Consumer satisfaction.
Customer relations.
Success in business.
HF5415.5 / .T513 2001
658.8/12
Customer service : career success through customer satisfaction / Paul R. Timm. - Second edition. - viii, 223 pages : illustrations ; 23 cm. - Prentice Hall neteffect series. Job skills . - Neteffect series. Job skills. .
Includes index.
0130859591
00022498
Customer services.
Consumer satisfaction.
Customer relations.
Success in business.
HF5415.5 / .T513 2001
658.8/12