Quality Management : Creating and Sustaining Organizational Effectiveness /
Summers, Donna C. S.
Quality Management : Creating and Sustaining Organizational Effectiveness / Donna C.S. Summers. - xii, 409 pages : illustrations ; 25 cm.
Includes bibliographical references (pages 392-400) and index.
0132626438
2003068998
Total quality management.
Quality control.
Organizational effectiveness.
HD62.15 / .S85 2005
658.4/013
Quality Management : Creating and Sustaining Organizational Effectiveness / Donna C.S. Summers. - xii, 409 pages : illustrations ; 25 cm.
Includes bibliographical references (pages 392-400) and index.
0132626438
2003068998
Total quality management.
Quality control.
Organizational effectiveness.
HD62.15 / .S85 2005
658.4/013