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	1.	No cover image available No cover image available Interpersonal relations : experiential learning programme: for enhance customer service in Jamaica's healthcare facilities / designed & produced by Moses Peart. by Peart, Moses Designed & Produced by : Peart, Moses [Place of publication not identified] : [publisher not identified], 2006 Availability: No items available. Add to cart (remove)
	2.	No cover image available No cover image available 10 valuable customer service tips for Caribbean businesses / Francis Campbell by Campbell, Francis Publication details: Kingston: Carib Creative Solutions Ltd. 2009 In: 10 Year Anniversary Special Edition 2020 vol. 2, no.12 Availability: Items available for loan: National Library of Jamaica (2)Call number: N637, ... Place hold Add to cart (remove)
	3.	Training library staff and volunteers to provide extraordinary customer service / by Julie Todaro and Mark L. Smith. by Todaro, Julie, 1950- Smith, Mark, 1956- Publication details: New York : Neal-Schuman Publishers, 2006 Online resources: Table of contents Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)
	4.	Quality customer care for the Caribbean / Ben Henry. by Henry, Ben Edition: 1st ed. Publication details: Kingston, Jamaica : Customer Service Academy of Jamaica, 2003 Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)
	5.	Managing the service function / Ben Henry. by Henry, Ben Publication details: Kingston, Jamaica : Customer Service Academy of Jamaica, 2005 Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)
	6.	No cover image available No cover image available Customer service par excellence : a handbook for all types of businesses and organizations / Paulette Olive Gayle. by Gayle, Paulette Olive Publication details: Kingston : P.O. Gayle , 2012 Availability: Items available for loan: OCLC Data (1)Call number: Pam 658.812 Ja Gay. Place hold Add to cart (remove)
	7.	No cover image available No cover image available Interpersonal relations : experiential learning programme: for enhance customer service in Jamaica's healthcare facilities / designed & produced by Moses Peart. by Peart, Moses Designed & Produced by : Peart, Moses [Place of publication not identified] : [publisher not identified], 2006 Availability: Items available for loan: National Library of Jamaica (1)Call number: Pam 658.12 Ja Pea. OCLC Data (1)Call number: Pam 658.12 Ja Pea. Place hold Add to cart (remove)
	8.	Serving the difficult customer : a how-to-do-it manual for library staff / Kitty Smith. by Smith, Kitty, 1945- Series: How-to-do-it manuals for libraries ; no. 39 \| How-to-do-it manuals for libraries ; no. 39.New York : Neal-Schuman Publishers, 1993[ 1994] Availability: Items available for loan: National Library of Jamaica (2)Call number: Ref 025.5 Smith , ... OCLC Data (1). Place hold Add to cart (remove)
	9.	Customer service : a how-to-do-it manual for librarians / Suzanne Walters. by Walters, Suzanne Series: How-to-do-it manuals for librarians ; no. 41 \| How-to-do-it manuals for libraries ; no. 41. Publication details: New York : Neal-Schuman Publishers, 1994 Online resources: Table of contents Availability: Items available for loan: National Library of Jamaica (1)Call number: Ref 025.5 Wal . OCLC Data (1). Place hold Add to cart (remove)
	10.	Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin. by Rubin, Rhea Joyce Series: How to-do-it manuals for librarians ; no. 100 \| How-to-do-it manuals for libraries Publication details: New York : Neal-Schuman Publishers, 2000 Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)

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