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	1.	How to become a world-class Individual : 33 strategies for success / Ben Henry. PRINT by Henry, Ben Kingston, Jamaica : Customer Service Academy of Jamaica Limited, 2005 Availability: Items available for loan: National Library of Jamaica (2)Call number: 158.1 Ja Hen, ... Place hold Add to cart (remove)
	2.	How to become a world-class individual : 33 strategies for success : workbook / Ben Henry. PRINT by Henry, Ben Publication details: Kingston, Jamaica : Customer Services Academy of Jamaica, 2005 Availability: Items available for loan: National Library of Jamaica (2)Call number: 158.1 Ja Hen, ... Place hold Add to cart (remove)
	3.	Quality customer care for the Caribbean / Ben Henry. by Henry, Ben Edition: 1st ed. Publication details: Kingston, Jamaica : Customer Service Academy of Jamaica, 2003 Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)
	4.	Managing the service function / Ben Henry. by Henry, Ben Publication details: Kingston, Jamaica : Customer Service Academy of Jamaica, 2005 Availability: Items available for loan: OCLC Data (1). Place hold Add to cart (remove)

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