TY  - BOOK
TI  - Citizen's charter: principles into practice : a checklist for public bodies participating in the Charter programme
PY  - 0000///[Date not identified]
CY  - Kingston (2-4 Devon Rd., Kgn. 6)
PB  - Office of the Prime Minister
KW  - Charters
KW  - Jamaica
KW  - Civil service
KW  - Standards
ER  -