TY - GEN ED - Jamaica Bureau of Standards TI - Jamaican standard quality management and quality systems elements. [Pt. 2: Guidelines for services] SN - ISBN 976-604-181-4 U1 - Pam 658.5620218 PY - 1995/// CY - Kingston, 6 Winchester Rd., Kgn. 10 PB - The Bureau KW - Quality control - Standards - Jamaica KW - Standards - Jamaica KW - Production Standards - Jamaica N1 - JS ISO 9004-2 : 1991 ER -