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Building a successful customer -service culture a guide for library and information managers edited by Maxine Melling and Joyce Little

Publication details: London Facet 2004Description: xii, 212 pages 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1856044491
  • 9781856044493
Subject(s): DDC classification:
  • Ref 025.5 Bui
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Includes bibliographical references and index

NLJCols20082021

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