Body language and the first line manager / Eunice Lawton. PRINT
Publication details: Oxford : Chandos, 2006.Description: ix, 78 pages ; 24 cmContent type:- text
- unmediated
- volume
- 1843342154
- 9781843342151
- 1843342162
- 9781843342168
- Ref 658.302 Law 22
Item type | Current library | Shelving location | Call number | Status | Date due | Barcode | |
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National Library of Jamaica | Daphne Douglas Reading Room | Ref 658.302 Law (Browse shelf(Opens below)) | Available | 0000000011135 |
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Ref 634.96180959 Ind Indonesia's fires and haze | Ref 658.408, Bus Business in a changing society : | Ref 658.3 Des Human resource management / | Ref 658.302 Law Body language and the first line manager / | Ref 658.31124 Cur Managing the interview : a how-to-do-it manual for hiring staff / | Ref 658.456 Gut Taking minutes of meetings / | Ref 658.8 Rus The fundamentals of marketing / |
Includes bibliographical references (page 75) and index.
Body language and the first line manager -- The importance of non-verbal communication -- First impressions -- Your image at work -- Achieving assertiveness -- Raising your profile -- Body language basics -- Building rapport -- Meeting and greeting people -- Presentation skills -- Team meetings and briefings -- Attending meetings -- Gaining cooperation -- Staff appraisal -- Negotiating skills -- Attending interviews -- Other cultures -- Putting non-verbal communication into practice.
Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.
NLJCols20082021
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