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Body language and the first line manager / Eunice Lawton. PRINT

By: Publication details: Oxford : Chandos, 2006.Description: ix, 78 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1843342154
  • 9781843342151
  • 1843342162
  • 9781843342168
Subject(s): Additional physical formats: Body language and the first line manager.DDC classification:
  • Ref 658.302 Law 22
Contents:
Body language and the first line manager -- The importance of non-verbal communication -- First impressions -- Your image at work -- Achieving assertiveness -- Raising your profile -- Body language basics -- Building rapport -- Meeting and greeting people -- Presentation skills -- Team meetings and briefings -- Attending meetings -- Gaining cooperation -- Staff appraisal -- Negotiating skills -- Attending interviews -- Other cultures -- Putting non-verbal communication into practice.
Summary: Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.
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Holdings
Item type Current library Shelving location Call number Status Date due Barcode
Books Books National Library of Jamaica Daphne Douglas Reading Room Ref 658.302 Law (Browse shelf(Opens below)) Available 0000000011135

Includes bibliographical references (page 75) and index.

Body language and the first line manager -- The importance of non-verbal communication -- First impressions -- Your image at work -- Achieving assertiveness -- Raising your profile -- Body language basics -- Building rapport -- Meeting and greeting people -- Presentation skills -- Team meetings and briefings -- Attending meetings -- Gaining cooperation -- Staff appraisal -- Negotiating skills -- Attending interviews -- Other cultures -- Putting non-verbal communication into practice.

Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verbal messages in different management situations.

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