Customer service excellence: " how to engage and maintain your customer base" / (Record no. 193529)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00719nkm a22001817a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | NLJ |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210706181547.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191011b ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | NLJ |
| 084 ## - OTHER CLASSIFICATION NUMBER | |
| Classification number | PRO0007582 |
| 110 ## - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Jamaica Employers' Federation. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service excellence: " how to engage and maintain your customer base" / |
| Statement of responsibility, etc. | Jamaica Employers' Federation. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 6 pages ; |
| Dimensions | 10 x 22 cm |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This advertising programme was done by the Jamaica's Employers' Federation. It was held on January 15-16, 2013 at the JEF Training Centre in Kingston. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Form subdivision | Programmes. |
| Geographic subdivision | Jamaica. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Programme |
| Classification part | PRO0007582 |
| Total Checkouts | Full call number | Barcode | Koha item type | Lost status | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Shelving location |
|---|---|---|---|---|---|---|---|---|---|---|
| PRO0007582 | 1000000069219 | Programme | National Library of Jamaica | National Library of Jamaica | Special Collection Floor |